FOR IMMEDIATE RELEASE
March 30, 2005
Tuned Color / Color Doctors and Sihl Inc. Have Entered Into a 'Help Desk' Contract
Tuned Color / Color Doctors, a leading provider of color management support services to the sign making, screen printing, proofing, giclee, and offset printing markets, announced today a new service engagement with Sihl Inc., the North American sales and distribution arm of Sihl Holdings AG. The two firms have entered into a “Help Desk” contract, under which Tuned Color will provide phone and web consultation to Sihl resellers and their end-use customers for a wide variety of color-management inquiries.
“The team of people assembled by the recently merged Tuned Color / Color Doctors has a knowledge base and service capability that far surpasses anything we could cost effectively maintain in-house,” declared Philip Hursh, President of Sihl Inc. “As the worldwide leader in wide-format inkjet media, our products are designed to work with all the popular brands of hardware and software. Keeping pace with the rapid evolution and successive generations of embedded and third-party RIP’s is a huge challenge. Competently advising our customers on how best to use color management tools and ICC profiles, to get the most from our media, is best done by experts that ‘live’ color management.”
“We believe that Sihl is implementing a lot of forward thinking to the benefit of their customers,” said Daniel Montanez, principal owner of Tuned Color / Color Doctors. “By recognizing the challenges of providing up-to-date color management support, and turning to our team for help desk consultation, they reinforce their leadership position in the media manufacturing industry.”
The Help Desk will launch April 1, 2005. For details on how to access the service, call Sihl Inc., 1-800-366-7393 (press 3 for Customer Service), or e-mail helpdesk@sihlusa.com, or contact your Sihl Sales representative.
About Tuned Color / Color Doctors: The combined enterprise is a leading color management consulting firm in the United States with affiliates abroad. The principals and their teams of consultants have worked in digital printing technology services for more than 15 years in all aspects of technology creation, development, deployment, training, profiling and product support. North American offices near Philadelphia and San Clemente, CA, will be joined by affiliates in Europe and South America in 2005.
About Sihl: Sihl Holdings AG is a leading worldwide producer of papers, films, vinyl, canvas, fabrics, and other specialty substrates consumed in inkjet, electrostatic, thermal and related technologies for the on-demand printing of everything from wide-format advertising to counterfeit-preventive tickets, tags and labels. Acquired by Diatec Cles spa at the end of 2003, Sihl is proud to be a member of the Diatec family of companies.
Sihl Inc.
Phone: 800-366-7393
E-Mail: helpdesk@sihlusa.com
Website URL: www.sihlusa.com